When is a download not a download?
So in an earlier post I mentioned buying tickets for an awesome tour that will be hitting my city this fall. The tour is the Music Builds tour. The show will be awesome.
Like all the bands seem to be doing these days, there is a presale that requires a password to get in. But the password is published everywhere, so of what real value is it to call it a presale, etc? On this show, however, they added a pre-presale for members of the band's fan clubs. That got me to join the Third Day fanclub. Just so I could get tickets where I wanted in advance of the presale (which is in advance of the regular sale. Whatever).
Anyway, as part of doing the pre-presale, they promised a 4 song download - one song from each band. I went poking around last night trying to find my download link. I looked at the fan club website, the ticket seller's website (musictoday.com - no link because their "service charges" are too high), and searched the email they sent me when I purchased. I couldn't find anything about it. So I emailed the support address at musictoday and asked about it. They sent me the following response:
Is that really a download if they send them to me in the "following weeks"?
I think if other things in my life weren't frustrating me so much right now, this probably wouldn't bother me at all. But right now it really bugs me.
Like all the bands seem to be doing these days, there is a presale that requires a password to get in. But the password is published everywhere, so of what real value is it to call it a presale, etc? On this show, however, they added a pre-presale for members of the band's fan clubs. That got me to join the Third Day fanclub. Just so I could get tickets where I wanted in advance of the presale (which is in advance of the regular sale. Whatever).
Anyway, as part of doing the pre-presale, they promised a 4 song download - one song from each band. I went poking around last night trying to find my download link. I looked at the fan club website, the ticket seller's website (musictoday.com - no link because their "service charges" are too high), and searched the email they sent me when I purchased. I couldn't find anything about it. So I emailed the support address at musictoday and asked about it. They sent me the following response:
The 4 free digital downloads will be sent to your email address in the following weeks.
Is that really a download if they send them to me in the "following weeks"?
I think if other things in my life weren't frustrating me so much right now, this probably wouldn't bother me at all. But right now it really bugs me.
posted by learningtowrite | 10:34 AM
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